Contact the Ontario Condo Information Centre for Help


For personal attention from our condo experts, send your questions and concerns by e-mail to: contact@condoinformation.ca


IMPORTANT: In your e-mail, please state the location of your condo building, the name of your condo corporation, and the name of your condo's property management company. This background information will help our experts to give you a more effective reply. Send your e-mail to: contact@condoinformation.ca


On a typical day we receive dozens of inquiries from concerns condo owners or directors on condo boards. We prioritize replies based on various factors including our available time as volunteers and the type of inquiry. We focus on assisting condo owners and condo board directors who live in Ontario.

Please note that we do not provide legal advice (we are not lawyers) and we do not provide legal interpretations of your condo documents, rules, by-laws or declaration. If you live in Ontario we may be able to provide referrals to well-regarded condo lawyers, litigators or paralegals who can offer you legal advice on those matters.

We also can provide referrals to specialized condo fraud examiners if your concerns involve suspected financial anomalies in your condo corporation or suspected corrupt business practices of contractors, condo property managers, or condo Board members.

Starting in 2018, the new Condominium Authority of Ontario is in operation. Please visit the CAO web site to learn about dispute resolution services and education programs offered for condominium owners in Ontario. The CAO also provides official request forms for all types of formal inquiries involving condo owners, boards and management.


For personal attention from our condo experts, send your questions and concerns by e-mail to: contact@condoinformation.ca

IMPORTANT: In your e-mail, please state the location of your condo building, the name of your condo corporation, and the name of your condo's property management company. This background information will help our experts to give you a more effective reply. Send your e-mail to: contact@condoinformation.ca